RETURN & REFUND POLICY

Thank you for shopping with us. We are committed to providing high-quality products and services. Please take a moment to review our return and refund policy, as it outlines the terms and conditions for purchases and ensures clear communication of our policies.

All products are sold for research use only. Not for human or veterinary consumption.

We want you to be completely satisfied with your order. If, for any reason, you’re not satisfied, you may return unopened products within 10 days of delivery for a refund or exchange.

Return Conditions:

• Products must be unopened, unused, and in their original packaging.

• Return shipping costs are the customer’s responsibility.

• Refunds are processed within 5–7 business days after the return is received and inspected.

• Shipping fees are non-refundable.

If your order arrived damaged or incorrect, please contact us within 7 days of delivery for a replacement or refund at no cost to you.

To start a return, email customerservice@10peptides.com with your order number and reason for return.